Support

For help with the Drawbridge Operating System or Emberway — account access, questions, bug reports, or data requests — email barrett@emberway.ai. We respond within two business days.

To help us resolve things quickly, include:

• The product you're using (Drawbridge Operating System or Emberway)
• Your username and organization name
• What you were doing, what you expected, and what happened instead
• A screenshot, if the issue is visual

Forgot your login? Use the reset page — enter your email and we'll send a link to reset your username and password.

Data and privacy requests (export, correction, deletion) are handled through the same address. See our Privacy Policy and Terms of Service.